Shipping

DELIVERY TIME
Your Parcel will leave our Warehouse within 24 hours of you placing your order, Mondays through Fridays, excluding weekends or public holidays.

AUSTRALIAN CUSTOMERS:
We offer 2 shipping options at checkout: Standard and Express.
$5 flat rate will apply for Standard shipping, your parcel will arrive within 5-6 business days.
$8 flat rate will apply for Express shipping, your parcel will arrive within 2-3 business days.

FREE EXPRESS shipping for all orders above $60.

All parcels are delivered using Australia Post Express, you will receive a shipping confirmation email with the tracking number.

INTERNATIONAL CUSTOMERS:
Estimated time of delivery is between 5-10 business days in metropolitan areas. Cost of shipping is to be paid by customer.
Flat rate of $20 international shipping for orders under $150. Orders over $150 will receive free shipping.

CUSTOMS & CLEARANCE CHARGES

AMAYYA does not accept financial responsibility for additional customs charges you may encounter after your purchase has been made. We will not dispense a refund if a customer refuses to pay a customs fee their parcel is returned to us. If the customer desires the parcel to be re-shipped, additional postage costs will be incurred.

If your package is deemed ‘undeliverable’ and returned to our studio, an additional postage fee will be required to re-deliver the item.

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AMAYYA is not responsible for items that go missing within Australia & internationally. If an item does go missing, AMAYYA will lodge an investigation with the specific postal service and attempt to track its location. AMAYYA is also not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.