- Items can be returned back to us for store credit.
- Jewellery must not be worn or used and must be in original packaging
- Send your return within 7 days of receiving your item/s together with the Return Request Form (please print and fill in with the item details)
- We do not offer free shipping if you choose to return an item.
- It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.
AMAYYA reserves the right to deny an exchange if items returned appear to be used, worn, damaged or scratched. Items will be returned to sender with the cost of return shipping at the customer’s expense. This is non-refundable.
We do not offer refund for change of mind or incorrect size choice however we are happy to provide an exchange.
If you wish to exchange, we recommend returning your jewellery back to us together with the Return Request Form, then using your store credit to place a new order.
Exchange is subject to stock availability. If stock is unavailable, a store credit will be issued. This can then be redeemed to repurchase the item once back in stock.
Store credit may be issued within 7 days of receiving the returned item/s.
A store account must first be created for a store credit to be issued.
To redeem your store credit, please login to your online account before checking out during your next online transaction.
If you have questions or are unsure about anything to do with our Return Policy please email us at firstname.lastname@example.org